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Dropping connections

Moshe Rozemberg Dec 06, 2013 03:11AM UTC

Hi,

I have a Windows 7 computer connected to the net with cable. It is in the same network as the iPad. I installed Bonjour as per your instructions.

After a lot of work I was able to make it work but after a little while the connection dropped and I have been unable to make it work again.

what to do?

all the best
Moshe

Up -1 rated Down
Cristiano Dec 06, 2013 07:29PM UTC Actions S.r.l. Team

Hi Moshe,

thank you for writing in and sorry for your initial issues.
As you can imagine hardware/router/network combination are endless and sometimes it could be a little bit tricky to get a good connection, i’l do my best to help you find a stable connection.

Let me better understand your case:
1 – what connection have you tried? The automatic via bonjour did work? or you tried a Custom IP address?
2 – have you tried the connectivity test? in case it was successful have you turned it OFF? What IP and port number have you used?
3 – Can you have access to your router settings?

If you had a good connection in the beginning, you probably have to turn your router off and on again to get it again. Sometimes it helps a lot

Let me know how you proceed

Best regards

Marco

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