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Server disconnected

Jigar Jul 27, 2014 02:05PM UTC

I have installed Actionserver on m WIN XP but it always shows status as disconnected. I tried killing task and restarting, changing port and all possible options. It dosent start at all.. Please help.

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Cristiano Aug 01, 2014 10:44AM UTC Actions S.r.l. Team

Hello Jigar,

don’t worry, I’m here to help you check this out. ;)

First thing first, after launching the Actions Server, did you connect from your iPad? Actions server is only there to translate Actions messages to the system, but the connection is made via iPad.
This is necessary as your computer and iPad must be linked to know who they have to talk and listen to.

Please check these articles, follow the steps and see if they help you finding the issue:

Connection Basics
http://support.getactionsapp.com/customer/portal/articles/769558-connection

Connection Troubleshooting
http://support.getactionsapp.com/customer/portal/articles/769730-connection-troubleshooting

Let me know if you can find and solve the problem or you need further help.

Best,
Cristiano

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