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ActionsServer.dmg corrupted file "image not recognized"

Cebastian Aug 23, 2014 12:12PM UTC

The ActionsServer.dmg is not working. It takes forever to download, and then it says that it can't be opened because the image is not recognized. http://i.imgur.com/MdYFhzq.jpg
I've downloaded the installs from http://getactionsapp.com/ and from your direct link http://bit.ly/19OUhC5
I've tried them on a macbook, mac mini and an imac, all running mavericks.
It seems like I have the exact same problem as this user: http://support.getactionsapp.com/customer/portal/questions/4645261-dmg-file
But the thread is from Nov 29, 2013. Was this problem resolved?
It looks like this is an awesome product and I would love to try it out!

Up 0 rated Down
Cristiano Aug 28, 2014 10:46AM UTC Actions S.r.l. Team

Hello Cebastian,

thanks for writing in, and for mentioning the case on our support, so I could see it wasn’t correctly managed. Sorry for that.

The problem you are experiencing cannot be “solved” on our side, because it is actually due to a simple failed download, which can be a byproduct of different network inconsistencies.

Did you try to download from each of your Macs, or you just passed the file between them? In any case, please try and download the Actions Server from a different network.

Let me know if you can succeed, I’ll here in case you need further help. ;)

Best,
Cristiano

p.s. to be sure I’ve tried to download from your same link, from different machines, and got no problems.

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