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Nic Climer Mar 25, 2013 05:25PM UTC

I am on MacBook Pro running OSX 10.8.3 and Have a Gen 2 Ipad running iOS 6.1.3.

I have tried every tip from this page :http://support.getactionsapp.com/customer/portal/articles/769730-connection-troubleshooting

None have worked.

When I go to chose a computer NONE show up. I have run the test, and I get a successful message. Even tried creating my own network. I Can't see my computer or any for that matter.

Thoughts? About to pull my hair out.

NIC

Up 8 rated Down
Cristiano Mar 27, 2013 12:49AM UTC Actions S.r.l. Team

Hi Nic,

sorry for your troubles.
If you passed the connection test then you are perfectly able to connect to your computer.
It seems that something is preventing only bonjour services from broadcast your computer name over the network.

First try to connect typing directly your computer IP in the Custom IP Address field. You have to insert the same IP you used for the network test, or in case it has changed since your last connection just check in your computer Actions Server, right click on its tiny bolt icon, choose Preferences then go the Network panel to find its current IP address.

Can you access to your router settings?
In case you can i suggest you to try to turn the router firewall off and to verify if you can then connect automatically.

Let me know how you proceed.

Regards

Marco

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